Simpleswap

Simpleswap is a direct wallet exchange with fixed and floating rates

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Simpleswap is a service that quotes a locked rate or a market-moving rate, then sends exchanged crypto directly to a wallet. It aggregates liquidity for a selected pair, assigns a one-use deposit address, and pays the requested asset to the recipient address. There’s no exchange balance to fund first for most crypto-to-crypto orders. The service remains an intermediary during execution, so the quote, chosen network, blockchain confirmations, liquidity provider, and transaction monitoring all affect completion.

The short version: A fixed quote holds for 20 minutes, and the deposit needs one blockchain confirmation inside that window.

Direct wallet swaps for moving between native assets

On those terms, Simpleswap gives wallet holders a direct route from one supported asset to another without opening an order-book position or maintaining a trading balance. A user selects the input, output, and receiving network, then funds the specific deposit address created for that order. The output arrives at the destination entered before payment.

That workflow fits a one-off conversion between assets on separate chains, such as moving from Bitcoin (BTC) to Ethereum (ETH), where an automated market maker on one chain can’t perform the whole route. It also fits delivery to a self-custody address rather than a provider account. A recipient address can come from Exodus, Tangem, Cake Wallet, or Tonkeeper only when the wallet supports the exact output asset and network. The order remains provider-mediated: the input travels to a deposit address, a liquidity source executes the conversion, and a separate blockchain transfer sends the output.

Control of the output sits with the recipient wallet after payout, while execution still depends on Simpleswap and its selected liquidity provider during the active order.

Preparing the order before sending funds

Order preparation determines whether Simpleswap can match the deposit to the requested pair, network, rate mode, and recipient. The order screen states the minimum, available route, and extra destination field for that transaction.

Every trade order starts with four core inputs: the trading pair, send amount, fixed or floating mode, and recipient address. A refund address, email, or memo appears when the pair or destination requires it. Users must be at least 18 years old, unless the local contract age is higher. The displayed minimum is order-specific and must be met. Because the deposit address belongs to one order, don’t reuse it for a second transfer or assume an earlier quote still applies. Save the exchange ID and source transaction ID before closing the order screen.

Before copying the deposit address, run this decision checklist.

After those fields are settled, create the order and send the selected asset over the displayed network. The deposit address is transaction-specific; a new order requires a new address, even when the pair looks identical.

Rate certainty versus execution flexibility

Simpleswap offers two quote modes: fixed protects the quoted output, while floating follows the market as the order moves. The choice changes who bears movement during confirmation and execution.

A fixed quote remains locked for 20 minutes, and the deposit must gain at least one blockchain confirmation inside that window. If it arrives later while the quoted rate remains available, the order can still proceed at that rate; a changed rate can lead to a refund offer or a new-rate completion option. Fixed mode suits a payment where the receiving amount matters. Its limit is the clock: a slow source network, delayed wallet broadcast, or low fee selection uses part of the window before execution begins.

Floating mode shows an estimate, then calculates the final output from the market rate available during processing. It has no strict quote timer or upper amount restriction, although the displayed minimum still applies. The receiving amount can rise or fall as prices, liquidity, and confirmation time change. Fixed mode includes the payout-side network fee in the shown receiving amount; the sender still pays the input network’s fee separately.

Network identity is part of every asset

Every Simpleswap order treats a token and its network as one delivery instruction, so matching the ticker alone doesn’t define a route. The selection must align with the wallet’s deposit screen and the order’s network label.

Tether (USDT) illustrates the distinction: ERC-20 USDT on Ethereum, BEP-20 USDT on BNB Smart Chain, TRC-20 USDT on TRON, and a Solana token are separate transfer paths. Availability is determined on the live order screen, not by the shared USDT ticker. An Ethereum account address encodes 20 bytes, displayed as 40 hexadecimal characters after the 0x prefix, for 42 characters in total. That format also appears on several Ethereum Virtual Machine (EVM)-compatible networks, so an address shape alone doesn’t identify the chain.

Chain IDs provide another durable distinction: Ethereum mainnet uses chain ID 1, BNB Smart Chain uses 56, Polygon PoS uses 137, Arbitrum One uses 42161, Optimism uses 10, and Avalanche C-Chain uses 43114. A wallet’s network selector exposes this identity, while the exchange order presents a human-readable network name. Both must describe the same destination.

Unit precision matters as well. Bitcoin records 8 decimal places, making 1 BTC equal to 100,000,000 satoshis. An amount copied with unsupported precision is rounded or rejected by the sending wallet before Simpleswap sees it. Network matching decides where the payout goes; decimal precision decides the exact quantity the chain represents.

Fees, spread, and confirmation time

Crypto-to-crypto pricing on Simpleswap uses its offered rate instead of a universal percentage, while blockchain costs remain specific to each network. Fixed quotes include the payout fee in the displayed output, while the sending wallet adds its own fee. Ethereum defines 1 ETH as 1,000,000,000,000,000,000 wei and 1 gwei as 1,000,000,000 wei; Solana defines 1 SOL as 1,000,000,000 lamports. Congestion changes the cost; a limit order provides price control beyond a direct quote.

What happens after the deposit arrives?

After Simpleswap detects the deposit, the order waits for confirmations, executes through a liquidity provider, and sends the output to the recipient. The source and destination chains create separate transaction records around the conversion step.

The main tracking set contains nine statuses: pending deposit, confirming, exchanging, sending, finished, failed, verifying, expired, and refunded. Pending deposit means no matching transfer has reached the assigned address. Confirming reflects the source chain’s finality requirement. Exchanging covers the provider-side conversion, and sending covers the payout transaction. Finished marks completion. The remaining states identify an order needing review, a missed action window, or a returned deposit. These labels describe workflow state, not a guaranteed completion time.

Two identifiers answer different questions. The source transaction ID proves the deposit exists on its blockchain, while the exchange ID locates the service order. A destination transaction ID appears after payout. Keeping all three makes it possible to separate a wallet broadcast delay, a provider-processing delay, and a receiving-chain confirmation delay.

An order can be abandoned before the deposit is sent. Once funds reach the assigned address, blockchain finality and provider processing restrict cancellation, and refunds follow the order state. Sending a second deposit to the same address creates a mismatch rather than extending the first order, so starting a fresh order is the cleaner alternative.

Verification, refunds, and operational boundaries

Operational limits on Simpleswap come from transaction monitoring, regional eligibility, third-party liquidity, blockchain finality, and the accuracy of each order field. A no-registration flow doesn’t mean every transaction completes without a client check.

Client checks have two levels, standard and enhanced, and a transaction selected for review can require identity details, source-of-funds information, or a live likeness check. Regional restrictions also determine whether the service is available. The published refund process allows up to 31 calendar days for handling a request. Network fees can be deducted from a refund, and token recovery can require native network coin to fund the return transaction. These boundaries matter because an exchange order is a provider-mediated transfer, not an atomic swap between two wallets.

Monitored transaction records are retained for at least 5 years under the stated policy, and the compliance policy receives review at least once each year. Operational failure states include a wrong network, missing memo, deposit below the displayed minimum, late fixed-rate confirmation, and reuse of an old deposit address. A decentralized exchange keeps execution on-chain, but it introduces contract approvals, gas management, and route-specific price impact instead.

Alternatives by workflow and control

The Simpleswap alternative set spans three workflows for crypto conversion: provider-mediated wallet swaps, account-based exchanges, and on-chain decentralized exchange routing. The comparison starts with who holds funds during execution and how the route settles.

ChangeNOW follows a similar deposit-and-payout model, so the decision turns on the exact pair, network, quote mode, and minimum displayed for the order. Changelly also brokers wallet-directed conversions and integrates third-party fiat providers; its available route and verification path belong in the comparison. Neither model gives the user an on-chain transaction for the conversion itself, because a service and its liquidity partners execute the middle step.

1inch aggregates decentralized exchange liquidity across supported EVM networks, leaving the user to approve tokens and sign an on-chain swap from a connected wallet. Kraken uses funded accounts and order books, which supports limit orders and detailed execution history before withdrawal. Simpleswap favors a quoted amount and direct payout address. That makes it convenient for isolated cross-chain conversions, while 1inch offers contract-level control and Kraken offers order-book control.

Questions people ask about Simpleswap

Do I need an account to swap crypto through Simpleswap?

No account is required for most crypto-to-crypto exchanges on Simpleswap. Each order receives an exchange ID, deposit address, and status page, so the service processes a one-time swap without maintaining a customer balance. An optional account adds history and features. Transaction monitoring still applies to unregistered orders, and a selected exchange can require additional client information before completion.

What happens if I send less than the displayed minimum?

Sending less than the displayed minimum leaves the order without enough value to complete the quoted route and network transfers. Simpleswap states the minimum for the specific pair, mode, and moment on the order screen. Completion or refund isn’t assured below it because return costs can consume the deposit or prevent an economical return on the network. Contact support with the exchange ID and transaction ID instead of making a second deposit to the same address.

Does Simpleswap require identity verification for every exchange?

Identity verification isn’t required for every Simpleswap exchange, but the no-registration flow applies only to transactions assessed as low risk. Monitoring can place an order into verification and trigger a standard or enhanced client check. Requested material may include identity details, address information, source-of-funds evidence, and a live likeness check. The exchange remains pending until review steps are completed.

When is a memo or destination tag required?

A memo or destination tag is required when the receiving wallet or platform uses one shared address to credit multiple users. XRP Ledger destinations commonly use destination tags, while some other networks use a memo or payment ID. Enter the extra identifier exactly as the receiving platform displays it. The address alone doesn’t tell the recipient which account should receive the payout when that platform requires an additional field before the exchange order is created.

Could a Simpleswap payout go directly to another person’s wallet?

A Simpleswap payout can be directed to another person’s wallet address when the order permits that destination. The recipient must support the exact asset, network, and any required memo or tag. Once the output is sent, the receiving wallet controls it. If a third-party platform rejects or delays the credit, the exchange order and the recipient platform become support matters.

Are fiat card purchases processed like crypto-to-crypto swaps?

Fiat card purchases aren’t processed through the same route as crypto-to-crypto swaps. Third-party payment providers determine supported cards, regions, currencies, limits, fees, and verification steps, then deliver the purchased crypto to the entered address. Card networks and banks also apply their own authorization and settlement rules separately. A card offer therefore shouldn’t be evaluated as a fixed or floating crypto quote. Review the final crypto amount and provider conditions before leaving the purchase screen.

Where can I use Simpleswap on a mobile device?

The Simpleswap mobile app is available for iOS and Android where app-store and regional rules permit access. It supports creating and tracking exchanges, viewing history, receiving notifications, saving addresses, and reaching support. The web flow remains available in supported locations, so the app isn’t required for a crypto-to-crypto order. Device and country availability still determine whether a store lists the app.